Publications

From Jamjoom

Contents 1 Papers 2 Tutorials 3 Patents 4 Internet Drafts 5 Talks 6 Tech Reports & Theses 7 Other Publications

[edit] Papers

• Yixin Diao, Hani Jamjoom, David Loewenstern, "Rule-Based Problem Classification in IT Service Management" IEEE International Conference on Cloud Computing, 2009

• Hanghang Tong, Huiming Qu, Hani Jamjoom, Christos Faloutsos, "iPoG: fast interactive proximity querying on graphs" in International Conference on Information and Knowledge Management (CIKM), 2009

• Denis Saure, Anshul Sheopuri, Huiming Qu, Hani Jamjoom, "Services Cloud Pricing: Dynamic Pricing of Computing Resources for a Reservation System" in INFORMS 2009

• Asheq Khan, H. Jamjoom, Jimeng Sun "SOAR: SOcially Aware Routing for Request Matching in Global Service Delivery", in IBM Systems Journal (special issue on Global Service Delivery Technologies), 2009

• Hani Jamjoom, Huiming Qu, Melissa Buco, Milton Hernandez, Mahmoud Nagshineh, and Debanjan Saha, "The Wisdom of Crowds and Best Practices", in IBM Systems Journal (special issue on Global Service Delivery Technologies), 2009

• Melissa Buco, Hani Jamjoom, Mark Podlaseck, Huiming Qu, "Social Computing and Governance in an Enterprise Service for Managing Business Processes ", 2009 World Conference on Services

• Hanghang Tong, Huiming Qu, and Hani Jamjoom, "Measuring Proximity on Graphs with Side Information", In the Eighth IEEE International Conference on Data Mining (ICDM), Pisa, Italy, Dec. 15-19, 2008

• Asheq Khan, H. Jamjoom, "SOAR: SOcially Aware Routing for Request Matching in Enterprise Environments", in the IEEE International Conference on Services Computing (SCC 2008), July 8-11, 2008, Honolulu, Hawaii, USA

• H. Qu, J. Sun, H. Jamjoom, "SCOOP: Automated Social Recommendation in Enterprise Process", in the IEEE International Conference on Services Computing (SCC 2008), July 8-11, 2008, Honolulu, Hawaii, USA

• Y. Mao, H. Jamjoom, S. Tao, and J. Smith "NetworkMD: Topology Inference and Failure Diagnosis in the Last Mile," In Internet Measurement Conference (IMC), October 23-26, 2007, San Diego, CA

• H. Jamjoom, C. Tsai, K. Shin, and S. Singhal, "Eve: A Scalable Network Client Emulator," In 10th Communications and Networking Simulation Symposium, Norfolk, VA, March 25 - 29, 2007 (Best Paper Award)

• H. Jamjoom, N. Anerousis, R. Jennings, D. Saha, "Service Assurance Process Re-Engineering Using Location-aware Infrastructure Intelligence," in the Tenth IFIP/IEEE International Symposium on Integrated Network Management, Munich Germany

• Y. Mao, H. Jamjoom, and S. Tao "Failure Diagnosis with Incomplete Information in Cable Networks," In ADETTI/ISCTE 2nd Conference on Future Networking Technologies, Lisboa, Portugal, 4 - 7 December 2006

• H. Jamjoom and K. G. Shin, "On the Role and Controllability of Persistent Clients in Traffic Aggregates," In IEEE/ACM Transactions on Networking, Vol. 14, No. 2, April 2006

• H. Jamjoom, P. Pillai, and K. G. Shin, "Re-synchronization and Controllability of Bursty Service Requests," In IEEE/ACM Transactions on Networking, August 2004.

• H. Jamjoom, C. Chou, and K. G. Shin, "The Impact of Concurrency Gains on the Analysis and Control of Multi-threaded Internet Services," In the Proc. of IEEE INFOCOM 2004, Hong Kong, March 7-11, 2004.

• H. Jamjoom and K. G. Shin, "Persistent Dropping: An Efficient Control of Traffic Aggregates," In the Proc. of SIGCOMM'03, Karlsruhe, Germany, August 25-29, 2003.

• A. Zeitoun, H. Jamjoom, and M. El-Gendy, "Scalable Parallel-Access for Mirrored Servers," In the Proc. of 20th IASTED International Multi-Conference on Applied Informatics (AI 2002), Innsbruck, Austria, February 18-21, 2002.

• J. Reumann and H. Jamjoom, "Adaptive Packet Filters," In the Proc. of IEEE GLOBECOM, San Antonio, Texas, November, 2001.

[edit] Tutorials

• H. Jamjoom and Nikos Anerousis, "Enterprise Mashups and Web 2.0 for Management", In IEEE/IFIP Network Operations and Management Symposium (NOMS 2008), Salvador, Brazil, April 7-11, 2008.

[edit] Patents

• M. Podlaseck, H. Jamjoom, Z. Shae, A. Sheopuri, H. Qu, M. Dowari, “System and Method for Dynamic Pricing for Offering Cloud as a Service”

• M. Podlaseck, H. Jamjoom, Z. Shae, A. Sheopuri, H. Qu, M. Hamid, “Graphical user interface for configuring and reserving scarce computational resources”

• H. Tong, H. Qu, H. Jamjoom, "System and Method to Measure Node Proximity on Graphs with Side Information"

• H. Tong, H. Qu, H. Jamjoom, "An efficient method to compute node proximity with on line feedback on large graphs"

• R. Sahoo, H. Jamjoom, A. Shaikh, M. Hernandez, D. Saha, M. Smadi, T. Nellutla, S. Ramakrishnan, A. Natarajan, "An interactive and collaborative work manual for lean principles as business processes"

• A. Bose, S. Ramakrishnan, A. Heching, H. Parvin, M. Hernandez, D. Saha, H. Jamjoom, Z. Shae, N. Anerousis, "Method and System for Efficient Dispatching of Service Requests in Single- and Multi-Stage Delivery Environments"

• H. Jamjoom, R. Sahoo, M. Hernandez, A. Shaikh, N. Anerousis, D. Saha, "System and Apparatus for Dynamic Structuring of Process Annotations"

• H. Jamjoom, A. Khan, Z. Shea, D. Saha, and A. Bose, "Social Network Routing For Request Matching in Enterprise Environments"

• H. Jamjoom, Y. Mao, S. Tao, and N. Anerousis, "Method and Apparatus for Component Association Inference, Failure Diagnosis and Misconfiguration Detection based on Historical Failure Data"

• H. Jamjoom, Z. Shae, D. Saha, R. Sahoo, N. Anerousis, "A System & Method for Constructing Flexible Ordering to Improve Productivity and Efficiency in Processes Flows"

• S. Tao, H. Jamjoom, A. Anerousis, D. Saha, J. Zhou, "Monitoring Large Scale Distribution Networks by Data Sampling"

• H. Jamjoom, S. Sahu, D. Saha, "Method and System for Micro-locking Web Content"

• H. Jamjoom, P. Kermani, R. Jennings, D. Saha, "Method and systems inferring business processes and the associated role players using network and systems monitoring"

• R. Jennings, D. George, D. Safford, and H. Jamjoom, "Method and Apparatus for Remote Access over an Insecure Channel"

• J. Reumann, H. Jamjoom, and K. Shin, "Dynamic Filter Selection to Protect Internet Servers From Overload." U.S. provisional application Serial No. 60/241,773, filed October 19, 2000 and entitled

[edit] Internet Drafts

• H. Jamjoom and K. Shin. "Reject Message Extension for ICMP." Internet Draft, IETF, draft-jamjoom-icmpreject-00.txt, Aug. 2002

[edit] Talks

• i3: Integrated Infrastructure Intelligence. Presented in Web 2.0 Summit, Yorktown Heights NY

• Proactive Fault Diagnosis with Incomplete Topologies and Symptoms. Presented in 5th Proactive Problem Prediction, Avoidance, and Diagnosis Conference, Yorktown Heights NY

• Using Failure Patterns in Log Data to Construct Hidden Topologies and Shared Failure Dependencies. Presented in 5th Proactive Problem Prediction, Avoidance, and Diagnosis Conference, Yorktown Heights NY

• The Impact of Concurrency Gains on the Analysis and Control of Multi-threaded Internet Services (Presentation Slides). Presented at the IEEE INFOCOM 2004, Hong Kong.

• Persistent Dropping: An Efficient Control of Traffic Aggregates (Presentation Slides). Presented at the ACM SIGCOMM 2003, August 2003.

• Impact and Control of Persistent Clients (Presentation Slides). HP Labs invited talk, June 2003.

• QGuard: Protecting the Internet Servers from Overload. 11th Annual IPoCSE Research Symposium, October 2000.

[edit] Tech Reports & Theses

• H. Jamjoom and K. Shin. "Network Oriented Controls of Internet Services," University of Michigan, Ph.D. Thesis, 2004.

• H. Jamjoom and K. Shin. "Eve: A Scalable Network Client Emulator." University of Michigan Tech Report, CSE-TR-478-03

• H. Jamjoom and J. Reumann. "QGuard: Protecting internet servers from overload." University of Michigan Tech. Rep., CSE-TR-427-00, 2000

• H. Jamjoom, S. Jamin and K. Shin. "Self-Organizing Network Services." University of Michigan Technical Report CSE-TR-407-99.

• H. Jamjoom, S. Raasch, and A. Shih "ASH-3: A Distributed File System over Distributed Shared Memory." University of Michigan Technical Report CSE-TR-419-00.

• H. Jamjoom, "Video Conferencing Over ATM Networks." Cornell University, Master's Report, 1997.

[edit] Other Publications

• H. Jamjoom and C. Chou. "Admission Control Policies of Queueing Systems."

• H. Jamjoom. "DNSsec Survey."

• H. Jamjoom. "A Survey on Web File Systems."